Move from evidence to action: fast, explainable, and secure.
Collect with Surveys, synthesize in Insight Manager, collaborate on Whiteboards, publish in Reports, and answer follow-ups in Chat + Search. Every step keeps sources intact and permissions enforced.
Solutions for Evidence-Backed Decisions
Behind every great decision is a clear trail from question to answer. VAALID brings surveys, whiteboards, documents, and analysis into one governed workspace—so teams capture signal once, structure it into insights, and publish reports leaders can verify in a click. Each solution below shows a common path from capture to consensus, with sources and permissions preserved end-to-end.
Evidence-based Roadmaps
Brainstorm and align in Whiteboards, then move from clusters to decisions without rework. Teams map journeys, group ideas, and apply shared tags in real time; one click converts clusters into structured findings in InsightDex. From there, themes gain coverage and confidence, priorities get a Now/Next/Later view, and Reports present a concise, source-linked roadmap. Leaders can ask follow-ups in context via embedded ChatDex—fewer meetings, faster approvals.
Research Repository that Works
Centralize interviews, docs, and survey responses in a governed workspace where tagging is consistent and retrieval is instant. PII-aware fields and reveal-on-authority trails protect sensitive data from collection through reporting. Shared tags (with suggestions) build a common language across projects, while hybrid search (semantic + keyword + filters) finds the exact passage you need. Insights and themes become reusable assets so research compounds instead of getting lost.
Audit-ready Reports & Briefings
Compose executive-ready narratives with a structured editor and smart blocks—Insight callouts, Quote-with-source, and Charts from SurveyDex. AI can draft sections from selected evidence, embedding citations and coverage so every claim links to a source. Share privately, org-wide, or publicly with passcodes and expirations, or export a clean PDF when attachments are required. Approvals move faster because verification is built into the reading experience.
Voice of Customer
Pull tickets, surveys, and interview notes into standardized tags and themes so product and CX teams see trends early. Segment by audience, product area, or timeframe to spot surges and outliers, then publish an action plan that traces each recommendation to supporting evidence. Reports capture the story; embedded Chat handles stakeholder questions in place. The result is a continuously updated signal, not a quarterly scramble.
Interviews & Sales Scripts
Standardize interviews and sales conversations in the same builder—question types, branching logic, validation, and reusable blocks. Mark sensitive fields once and let masking, encryption, and reveal-on-authority follow the data automatically. Multiple observers can capture notes simultaneously; responses auto-map to shared tags and sync to Insight Manager for analysis. Use Reports and Chat to turn learning into enablement content and respond to objections with linked proof.
Incident Reviews & Root-Cause
Aggregate logs, interviews, and timelines into a defensible post-mortem. Whiteboards make it easy to map 5-Whys or Fishbone diagrams and attach the exact snippets or documents that support each cause. Convert clusters into findings, roll them into themes with coverage and confidence, and publish a clear “what happened/why/what we’ll do” report. Scoped links, audit logs, and PII controls keep sensitive details protected while enabling cross-team learning.
Roles we empower
Every team enters the story at a different chapter. Research captures the voices, Design maps the moments, Product chooses the next move, and Leadership signs off. VAALID keeps the plot coherent—one governed workspace where each role adds its page, and the evidence ties the whole narrative together.
Research Operations
Research Ops defines what’s sensitive, who can access which artifacts, and how evidence should be tagged. Teams bring in interviews and surveys while PII and permissions are enforced quietly in the background. As insights take shape, a coherent record emerges—version history, reveal-on-authority trails, and exportable. When audits arrive in the final act, the proof is already organized in the narrative.
Designers
Workshops produce a wall of signals. On Whiteboards, chaos becomes clusters; a click converts clusters into findings with sources attached. In Insight Manager, themes tighten and coverage clarifies the signal. By the time Reports open, the storyline is clear: what was heard, what it means, what should happen next. Leadership questions shift from persuasion to alignment because the source behind each claim is one click away.
Executives & Stakeholders
High-stakes decisions demand fast clarity. Reports present concise arguments with linked sources; embedded chat handles follow-up questions in place. Verification becomes a single click rather than a separate meeting. The path from signal to decision is visible, allowing approvals to move in one pass with a durable record of why the choice was made.
Product Manager
Competing requests and murky priorities resolve into evidence-backed choices. SurveyDex captures quick checks and deep conversations; Insight Manager turns fragments into findings that roll into themes. On a board, trade-offs get real—effort, impact, risk—then Reports frame “why this, why now.” Follow-ups are handled in context through Chat, turning debates into roadmaps that stand up to scrutiny.
Product Marketing
Launch narratives draw from many threads: quotes, win/loss notes, analyst takes. Insight Manager filters noise from signal while preserving links to origin. Reports shape crisp messaging and enablement with citations in the margins. When sales asks for validation, the exact passage appears on demand. Credibility becomes the hook rather than a hurdle.
Customer Success
Tickets, NPS notes, and call summaries converge into a Voice of Customer signal. Tags align across teams; trends surface by segment; and real pain points stop hiding. Action plans publish in Reports with links back to the original conversations. Escalations drop as fixes trace directly to what customers actually said.